My test audio file is showing some error can't be downloaded

Exact same problem here. Searching forum to see if anyone has been able to resolve.

mjlitemoreno wrote: Can someone tell if this file has been deleted or moved here in Dropbox that's why it's inaccessible No on here can determine that. You need to go back to Transcription Hub and let them know that their link is no longer working.

Hey Kapriyati, thanks for posting here! Can you give me some additional information with regards to the error you received and the platform you use? Is the file you're trying to download a shared link? Let me know more, and we'll take it from there.

Yes, it's a shared link. The website is "Transcription Hub"; To be apart of their team I have to go through a evaluation process and the Test Audio Link is not working and is showing some Error.

Hi Kapriyati, thanks for the speedy reply! Feel free to send me a screenshot of the error you received so I can have a clear visual. Thank you!

Test audio Link issue | The Dropbox Community

23 Replies

Megan
Dropbox Community Moderator
4 years ago
Hey Kapriyati, thanks for posting here!

Can you give me some additional information with regards to the error you received and the platform you use?

Is the file you're trying to download a shared link?

Let me know more, and we'll take it from there.
Kapriyati
Explorer | Level 3
4 years ago
Yes, it's a shared link. The website is "Transcription Hub"; To be apart of their team I have to go through a evaluation process and the Test Audio Link is not working and is showing some Error.
Megan
Dropbox Community Moderator
4 years ago
Hi Kapriyati, thanks for the speedy reply!

Feel free to send me a screenshot of the error you received so I can have a clear visual.

Thank you!
Kapriyati
Explorer | Level 3
4 years ago
How do I clip in the screenshot??
Megan
Dropbox Community Moderator
4 years ago
Happy Wednesday Kapriyati!

You should be able to click on the little camera icon when you reply back to me.

This way, you should be able to insert your screenshot.
Kapriyati
Explorer | Level 3
4 years ago
I am not able to find any camera icon anywhere here.
Megan
Dropbox Community Moderator
4 years ago
Hi Kapriyati! I hope you enjoyed your weekend!

Can you try accessing our Community, using a different browser, and tell me if you're able to see it there?
cher1222
New member | Level 2
4 years ago
Hi @Megan,

Is this issue been resolved? I'm having the same issue where after clicking the link given an Error message is shown. Hopefully, you can help me. TIA
Megan
Dropbox Community Moderator
4 years ago
Hey cher1222, I hope you're doing well!

Just to double check, have you tried accessing the link using a different browser?

Can you try and let me know?
sharmila pun
Explorer | Level 3
4 years ago
yes i tried different browsers but the problem remain same