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RayH's avatar
RayH
Explorer | Level 4
4 years ago

There was a problem completing this request

When signing in to Dropbox, the above message appeared on my screen.
desktop
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Web
RayH's avatar
RayH
Explorer | Level 4
4 years ago

Hello Jay,

I'm running macOS Big Sur.

I'm not having any problems logging in. The message appears before I enter the security code and then disappears.

Kind regards,

Ray

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
It sounds like something in Safari is preventing the Dropbox site from loading normally. 

Could you try clearing your cache and even resetting your browser entirely to see if this helps?

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