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gastronautmike's avatar
gastronautmike
New member | Level 2
3 years ago

This File Cannot Be Previewed Because You Are Offline

Hi, I've seen a few other posts here around this issue but I haven't seen any resolution. Not sure what is going on--something apparently on my machine is causing an issue. I can't preview any files...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi gastronautmike, welcome to our Community! 

 

That's odd indeed. Also great troubleshooting done on your end! 

 

Do you get this error when you try to preview any file in your account, or does it happen with a specific file type? Could it be that your ISP/router is restricting traffic to the following Dropbox domains? 

 

Let me know more!

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