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Bec Prodger's avatar
Bec Prodger
New member | Level 2
3 years ago

Unable to open excel files in Dropbox since Mac software upgrade

When I attempt to open an excel file from dropbox on my Mac I now get the following error    Sorry, we couldn’t find /Users/Reception/Library/CloudStorage/Dropbox/NRO Reception's shared workspace...
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Susan D.17's avatar
Susan D.17
New member | Level 2
2 years ago

I've just had this problem, too.  If I press the spacebar, I'll get the thumbnail for the file, but if I then tell it to open the file, it won't open. I found that if I go to Dropbox online and download the file, it will then open. 

The file still opens normally on my old Mac that's on an OS 14.2.1. My new Mac is on 14.4.1. I've just migrated everything to it today, so it's either a set up issue or an OS issue.

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