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SBabiche's avatar
SBabiche
Helpful | Level 5
3 years ago
Solved

Can’t edit Excel .xlsx in iphone (app is updated)

Hi, I hope someone can help me out.
My iphone app version is 322.2.2
And I am trying to edit through ny iphone app an excel document (which I created on my Mac and is saved as an .xlsx.

I click on rhe doc and then click “open” (which is in a gray box at the bottom)
but I dont get the editing (pencil icon) option after that, I Can only share, save to Files ot print. I used to edit my documentes right there and the changes would be made so that when I accesed the document again either from Mac, ipad or iphone, the changes where up to date

Hope someone can help me out 🙂

Dropbox Plus
edit
Microsoft Office
Mobile
  • Jay's avatar
    Jay
    3 years ago

    Hi SBabiche, we appreciate the feedback on this matter. As my colleague said, ti isn't possible to edit Excel files natively in the Dropbox mobile app. The files would need to be opened in the Excel app to be able to edit them.

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  • Andre777's avatar
    Andre777
    Explorer | Level 3
    2 years ago

    Hi Megan it started 1 week ago. Yes, both Microsoft and Dropbox app are up-to-date.

     

    I am using individual Dropbox plan.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Andre777, thanks for the additional information.

     

    Can you please let us know your device's exact OS version and the versions of both the Dropbox app and the Microsoft app? Are you logged into a Microsoft account as well on your device when attempting to edit your files?

     

    Do you see the integration in your connected apps tab? 

  • Andre777's avatar
    Andre777
    Explorer | Level 3
    2 years ago
    Hi Walter

    OS Version: 17.4.1
    Dropbox: 378.2
    Microsoft 365 (office): 2.85
    Excel: 2.85

    Yes, i logged into a Microsoft account as well on my device when attempting to edit my files.

    Yes, i see the integration in my connected apps tab.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Would you mind sending us a screenshot of the exact message you see when trying to open your Excel files through Dropbox Andre777? 

  • Andre777's avatar
    Andre777
    Explorer | Level 3
    2 years ago

    Hi Megan 

     

    I fixed it already. I tried to sign out the dropbox storage account on microsoft apps & re-sign in again, then it fixed.

     

    Thank you for assistance anyway.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Awesome Andre777 , at your service any time!

     

    Enjoy!  

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