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I want to delete the 'Mac' folder from my Dropbox
I unintentionally inserted a folder on the dropbox to be synchronized and I would like to stop the synchronization and delete it, but it does not allow me, the only folder that does not allow me. The folder has the Apple as an icon. whether you do it from dropbox.com or directly from the Mac Finder
- Could you have a look at the devices page to ensure that another desktop device isn't connected to your account?
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- Hannah
Dropbox Community Moderator
Hey PDon, thanks for posting to our Community today!
It seems you have actually enabled the computer backup feature on your Dropbox application.
To delete this folder from Dropbox, you'll need to disable the feature first.
Let me know how it goes. Thanks for your answer, I checked and followed your directions, I was only able to delete the apple from my dropbox on the Mac, but it stays in the dropbox app and therefore it considers me the space full. I went to "preferences" and then to "backup" but it is not active from there.
it shows "configure" in preferences and I don't have another computer connected to that account
- JayCould you have a look at the devices page to ensure that another desktop device isn't connected to your account?
excuse me from where do I see the connected devices?
I found where to delete the device, does deleting it free me up space? do i have to do anything else ?? Thanks for your help.
I also encountered this problem, I'm pretty sure it's a bug. After the Backups module is updated, the original residual My Mac folder cannot be deleted. I even reinstalled the OS, but it still doesn't work.
- Hannah
Hey dawenbin, thanks for the nudge.
Can you just clarify where you're trying to delete the "Mac" folder from?
And can you confirm that the computer backup feature is disabled, when going to the app's preferences?
