Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

John M.153's avatar
John M.153
Helpful | Level 5
5 years ago
Solved

Redundancy for Plus Users

I am wondering if Dropbox keeps duplicates/multiple copies of my files on their servers (for redundancy purposes)?

 

For instance, if I upload a file, do they save two copies of it (in case one gets corrupted?).  Does it make a difference if I have it synced to my hard drive (do they keep fewer copies if it's stored offline on my hard drive?)

 

Thanks!

(Am a plus user, not business, if that makes a difference)

  • Rich's avatar
    Rich
    5 years ago

    John M.153 wrote:

    Say I upload importantfile.pdf to Dropbox, do they keep one copy of that file on one server and a second copy on a second server (in case their first server crashes?)


    That's not how it works, but you can pretty much guarantee that there are redundancies in place. You can't operate a storage operation the size of Dropbox's without having redundancy.

3 Replies

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!