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Forum Discussion

OnettNess's avatar
OnettNess
Explorer | Level 3
2 years ago

Unable to move or delete files via the web - "There was a problem completing this request"

I'm at my wits end waiting for Dropbox advanced support to put eyes on my ticket, so I'm going to see if anyone has any suggestions here. We are in the process of reorganizing our Dropbox entirely...
Delete
dropbox business
Error Messages
Organize
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to hear about this, OnettNess and thanks for reaching out to us.

 

Can you please send us the ticket number for your communication with our support team, so we can investigate further?

 

Thanks.

OnettNess's avatar
OnettNess
Explorer | Level 3
2 years ago

@hannah 23105388

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the ticket number, OnettNess.

     

    I've passed your comments along and raised the priority of your ticket, so a member of our team should get back to you the soonest possible.

     

    Thanks for your patience in trying to resolve this and I hope you have a happy new year!

About Delete, edit, and organize

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