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“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app
Running iOS 17.3, just updated.
When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet connection issue; I’m connected. This is Dropbox-specific. If I use share to Save to Dropbox, that works fine; no error. This also seems unique to the latest iOS update, as I didn’t encounter it before that. I tried uninstalling and re-installing Dropbox, and simply re-starting. Neither helps.
Hi everybody,
As many of you have noticed, we implemented a fix in our updated version 362.7
Feel free to reach out if you're still having issues.
Thank you!
Sam
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I cannot reproduce that. It is still imposssible to save a PDF file to Dropbox either way.
- It is resolved if you save to the Dropbox app. You cannot select to “Save to Dropbox” in the menu. I don’t know what the difference is, but as long as it saves to the app icon I am happy.
The issue appears to be resolved with latest app version 362.7.4. I was able to successfully save PDF file from Safari to Dropbox folder on iOS 17.3 on iPhone 15 Pro. Thanks to the Dropbox team in resolving the issue!!!
this is the window that opens when i try to save a page on safari to dropbox. I am using an iphone 15pro with the latest software .... ios 17.3 with the latest safari (i cannot see the version but it is the last one that loaded with ios 17.3). I also have the latest version of dropbox version 362.5.2 on my iphone 15 pro. This all works with the GOOGLE APP and photos .. so for me just SAFARI is the issue !
looks like it has been reported to the engineering team .. hooray
here is the window that opens when i try to save a file from safari to dropbox on my iphone 15pro. all is good with GOOGLE app or photo app.. just safari !
this only is an issue with SAFARI to DROPBOX for me... i can save a photo from my iphone to dropbox okay; i can also save a webpage from the GOOGLE APP okay !
same problem and it looks like it is apple safari to dropbox code is not working .... correct ? but the question is > >has it been reported to APPLE and DROPBOX ?
here is the window for dropbox that i get when i try to save a file from safari to dropbox on my iphone
this is a picture of the window of dropbox when I try to save a file to download from SAFARI on my iphone 15pro. I have already emptied the cache on SAFARI, on dropbox,; reinstalled dropbox !
when i try to save a webpage on safari on the iphone it says: "Cannot save content" and Will not open DROPBOX.
I can do this from the GOOGLE app or save a photo fine . .just not from safari ....
i have an iphone 15 pro and have been able to do this before until today.
- I cannot save a webpage to my Dropbox 📂 Folder on the 📱iPhone … it says “ not connected to the internet “ and Dropbox will not open pass the passcode.
- i can save a photo from my phone to Dropbox just fine
- i alresdy deleted the app and re installed it but that did not solve the problem!
