After the latest iOS mobile app update, my offline files have been re-syncing.

Unfortunately, the old behavior remains on my old iPad with iPadOS 17.7.8! Even after a reboot!

No worries jwdoom - let us know if anything else comes up! 

Release 430.2 no longer does this!  Thank you, Dropbox, for your quick response! - ed: I was wrong here, see following post.

Hey guys! 

Your insight has been shared with our Team. It's helping shape how we improve.

Thank you for pointing it out. I'll forward your feedback to the appropriate areas so we can continue to grow.
 

I'm experiencing the same issue. If this behavior is intended, I find it absolutely baffling. It often takes minutes for all the blue gears to turn green again. Please change this behavior, or I'll find an alternative solution to Dropbox!

Hi Zac, I don't need to know that Dropbox is checking for changes.  I expect that to happen and I only want to be notified if something goes wrong.  Right now every time I go into my offline list there's a blue circle on every item on my offline list along with notes like "queued' or " determining while files...".   I much prefer the behavior of the prior version, even with the occasional incorrect error, than this distraction.

Hi Megan, thank you for your suggestion.  I just followed your instructions, but nothing changed.   Probably because as Zac pointed out this is an intended behavior.  

It is not re-downloading them, but it is checking to see if there's any changes. If it does start downloading the text under the file/folder name will indicate how many files are downloading or not.

This was changed to make it a little more clear when the offline files are refreshing because it often was showing an incorrect error ("refresh to update") when this was occurring. Is it the blue that's making it seem like it's downloading? We might be able to make it look a bit different instead.

Hey there, jwdoom​, I'd be happy to help! 

If you haven't already, I'd like for you to try to clear the app's cache. 

You can do this by following these steps: 

- Open your Dropbox iOS app.
-Then click your "Account" tab.
-You should see your gear icon at the top right part of the page.
-If you scroll all the way to the bottom of that page you should find "Clear cache".

Once you try this, please try restarting both your phone and the app. If the behavior remains the same, I'd appreciate a few screenshots in order for me to have a visual of your offline files. 

I'll be waiting for your updates!