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Forum Discussion
Can't complete upload on iOS Dropbox app because file extensions are missing
Total Newbie here. I've done some simple file sharing with DB before. I am trying to upload videos from my iPhone 12. I get this message: "can't load without file extension". Basically I want to upload videos so I can load them into Davinci Resolve for editing. I do not know how to fix this. I tried finding previous queries but nothing seems to fit. Thanks for any help.
2 Replies
- Nancy
Dropbox Community Moderator
Hey BCNJrealtor! Thanks for posting about this on the forum.
When checking the name of the videos you’re trying to upload, do they have a file extension, like .mp4 for example?
If not, try renaming them and add a file extension at the end of the file. Does the issue persist after that?
If yes, please send me a screenshot of what you see here (by clicking on the small camera icon above your message box on the forum).
Let me know how this goes.
Hi Nancy:
Thanks for getting back to me. I will try that and let you know how it works.
