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Error 400 when trying to open a link someone shared
This Error 400 message keeps popping up. I don't use dropbox too often but it first happened a week ago with one file. Eventually, a friend resent the link days later and it worked.
Now someone else has sent me a link, and error 400 again. I've tried incognito mode, no luck. Tried it on my phone, no luck. Cleared cache and all./
What's going on?
13 Replies
i'm getting these error pop ups as well with every file i try to open. i've tried incognito mode, safari, mozilla.. everything. what's going on?
- Nancy
Dropbox Staff
I’m sorry to hear about this issue, diamondblend. Let’s have a look.
Can you clarify what you mean when saying the 400 error appears for every file you open? Is this happening with your own Dropbox files, besides the ones you access via shared link?
If you check the shared link that was resent to you now, are you still able to see its contents or does it give the same error again?
Finally, if you create a shared link instead to one of your own files, and then test it via an incognito window, does it give you the same error?
Keep me updated!
I have a contractor who is having the same issue with shared links (allowing edit). When I send her a shared link for a folder, she gets 400 error. I'm able to use the link just fine. She is on an older Mac.
