Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Mumdoesthewashing's avatar
Mumdoesthewashing
New member | Level 2
1 month ago

Error on switching back to available offline sync option

I am on MacbookPro M1 2020, running Tahoe 26.1. I have set the settings in Dropbox Admin to offline is enabled, my personal account is fine but my business account, for which I am admin will n...
desktop
Mac
sync
vanzeller's avatar
vanzeller
New member | Level 2
1 month ago

Hi Jay​. That link takes me to the personal account settings. I don't find any setting labelled "dropbox system extension". Is it under any of the sub-menus (General, Security, Notifications, Apps, Branding, Refer a friend, Privacy, Sharing)? Or is it under another settings menu? Please clarify thanks

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

It should be at the bottom of the General settings which was linked previously. 

If you're not seeing the option there, could you take a screenshot of that section?

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!