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Forum Discussion
Error: "We’ve interrupted your sharing activity because your files might contain phishing content."
I can't share a file. I am getting a message:
Can’t share file
Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because your...
Rich
Super User II
Super User II
SherrySS wrote:
If anyone knows of a way that I can get someone to correct this today, I would be very grateful.
Support doesn't work on the weekends. If you have a ticket submitted, no one will be looking at it until Monday. Reply here with your ticket number and a Dropboxer may be able to check on the status when they return on Monday.
Yesterday, I realized that my shared links weren't working.
Is there a message being displayed in place of the expected content? Or have you received some other notice about the links being banned?
I believe this has caused the problem with Dropbox because I am emailing people the links from the impacted domain (through an email service provider).
Doubtful. If you're just copying and emailing the link yourself, instead of sending it through Dropbox, they would have no insight into how you're sending it or through which provider.
Thank you for your response, Rich! I appreciate it.
My ticket number is 24331458.
The message I got when trying to create sharing links was "We've interrupted your sharing activity because your files might contain phishing content." The reference to phishing was what made me think it was related to the domain issue caused by Google.
I agree with you--I couldn't figure out how Dropbox would have known about the domain issue, but it seems like it might be related.
Those files are pdfs that contain images and links to Canva templates--nothing that could be used for phishing.
Again, thanks for replying! I appreciate your time.
