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File upload gets hung up or loses connection
I am able to upload files to my account up to around 20 MB. However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good intern...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey rogerky72, sorry to jump in here, but could you try rebooting your modem and computer and try again?
If you still get the same results, I'd appreciate a screenshot of the exact error you're getting.
If you still get the same results, I'd appreciate a screenshot of the exact error you're getting.
Can anyone help with the error below? The internet is working fine on all other devices.
- Jay
Hi ashleywchism, have you tried using another browser when uploading files to see if the issue occurs again?
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Is this fixed? I have been trying to do this for over 10 days and have been unable to upload a file with the same issue every single time. This is very frustrating and what poor customer service to see so many of us are having the same issue and nothing is being done.
The message continues to pop up, no matter the browser or how many times I check and reboot "You seem to be having internet issues. Hang tight and we’ll resume your upload once you reconnect." that is not the case. I would like this issue fixed or an update asap.
- Walter
Hey ashleywchism, sorry to hear you're having issues with this.
There's currently an issue that's affecting some users who try to upload large files through the website.
You can take a look here and subscribe to keep updated with its status.
We'll also update this thread as soon as we have any news to share.
