Forum Discussion

rogerky72's avatar
rogerky72
New member | Level 2
4 years ago

File upload gets hung up or loses connection

I am able to upload files to my account up to around 20 MB.  However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good intern...
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ashleywchism's avatar
ashleywchism
Helpful | Level 5
3 years ago

We are all having the same issue and do not have internet connection issues, so what is dropbox going to do to fix this problem? Would like to cancel if I am not going to be able to upload videos to store and share when paying for a subscription to do just that. This has been going on for almost 2 weeks and that is very frustrating as a consumer.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

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