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Forum Discussion
rogerky72
4 years agoNew member | Level 2
File upload gets hung up or loses connection
I am able to upload files to my account up to around 20 MB. However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good intern...
Megan
Dropbox Community Moderator
4 years agoHey huyness, thanks for clarifying.
Since this isn't a consistent behavior then there could be a number of things that impact and fuel this.
It could be a connection issue, a browser and cache issue and more. I suggest you check the status page when you notice this, to see if our website is operating as it should.
Provided that everything is functional there, you'd want to clear your cache, cookies and also try a different browser.
If after all the basic troubleshooting you notice the same problem, then that means the issue is located back on us. All you have to do then is give us a shout.
I hope this clarifies.
WFHBase
2 years agoNew member | Level 2
This is a consistent behavior. Even 2 years later. I have mesh wifi. I'm not losing internet. I can navigate all around the dropbox website while it claims I don't have internet. Why is dropbox throttling uploads and pretending it's the consumer's internet? We all pay plenty to be here...
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