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High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)
I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and battery life has been dreadful as a result.
Anyone else experiencing this?
All my files are fully synced so I have no clue what files Dropbox keeps re-syncing and why over and over again. I've rebooted, turned Dropbox on and off. Pretty much everything I can think of other than deleting and reinstalling the desktop app.
Any suggestions? Thanks.
Hi Everybody,
I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!
Regards,
Ben
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The CPU temperature on my Mac MINI is usually about 60 degrees.
Dropbox made it at 90+ degrees. Dropbox created 144 threads. I have to quit dropbox to avoid my Mac mini getting damaged.
Fortunately, I am during the process of moving out.
Been putting up with this problem for ~2 months now, and just keeps getting worse. Rebooted 5 times today so far. Answers from support are "we know about the problem and we're working hard on it", but I really need some sense of how long this is going to take as my work productivity has fallen off a cliff. Ticket number is #16703478. Just add it to the list of tickets all stuck with something that seems like a really fundamental problem at the interface between DropBox and MacOS?
- Hannah
Dropbox Community Moderator
Thanks for your comment here, RCTX.
We really appreciate your feedback on this matter and rest assured your comments have been passed along to our team.
I have also added an internal note to your conversation with our support agent and they will be replying back to you the soonest possible.
Let us know if you have any questions.
Same problem here. This is an ongoing problem, not a new one. Hopefully Dropbox will find a fix – we are thinking of changing to a different data storage solution
Megan, I'm running a 16-inch 2021 MBP w/M1 Pro cpu and since switching to the beta version of DropBox I haven't experienced any issues.
As stated in title, my M1 Macbook Air has been running on 100% CPU because of the fileproviderd process. The process disappears once I quit Dropbox, but reappears once I reopen it so I'm assuming something to do with Dropbox itself (seen other problem with fileproviderd here but nothing related to CPU usage).
I have iCloud Drive disabled so Dropbox is the only program which would be using this process. I am currently running on Dropbox v157.4.4808, so any help or an update is greatly appreciated.
Thanks
Hello,
Installed Dropbox beta on MacOS preview as well.
I have the process DropboxFileProvider consuming 100% CPU.
Enable to access control panel.
HELP !!!
I'm experiencing the same issues (v161.2.3938). fileproviderd eats my CPU alive. MacBook Pro M2.
Further, some apps like QuickLook preview in Finder no longer work correctly as the files aren't really there, they are streamed on demand, but not always?
All in all, this new version is borderline unusable. If this doesn't get resolved I'll just move my remaining files to iCloud Drive.
