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Forum Discussion
iPhone Photos Syncing/Refresh issues since new version 346.4 install
Hi .... Since Dropbox has updated itself to version 346.4 the Photos page (pic shown below)isn't updating when new photos are taken. The new photos sync/backup correctly with Dropbox and appear in the "Camera Uploads" folder but the DB Photos page doesn't refresh.
I've deleted/removed the Dropbox app and then reinstalled. Once the installation is complete the DB App "Photos" page will refresh correctly showing all photos on the first start up but won't update with newly taken photos from then onwards.
IOS v16.61
8 Replies
- Walter
Dropbox Staff
Hey anonymous, sorry to hear you're having issues with this.
Could you clear the app's cache and log out and back in again after rebooting your iPhone?
If that won't work, you can also try turning the camera uploads feature off and then back on in the app's settings.
In any case, please keep us posted!
Thanks for the reply ....
Could you clear the app's cache and log out and back in again after rebooting your iPhone?
All done but it hasn't fixed the problem. On first start up after re-entering my details the DB Photo page updates with all the latest photos. I then take some new photos which all appear in the DB Camera Uploads folder & Online, but the iPhone DB app Photo page didn't update to show the new pictures.
If that won't work, you can also try turning the camera uploads feature off and then back on in the app's settings.
Made no difference.
Walter Any thoughts?
Not sure if its related but I can't now see my photo's online - I'm just getting a "Almost There" message see pic below....
As a test I've also removed every photo that I have on Dropbox but I'm still getting the same error with both the iPhone and the DB website, plus the iPhone is doing the same thing as the DB website continuously looking for non existent photos - see pic below ... ? Frustrated!
Pictures are syncing to the Camera Uploads Folder without a problem ...
Edited to say my iPad is still showing the photo's via the DB app which have been removed from DB website .... Guessing here, it would seem my DB account has frozen with regards to updating photos perhaps.
