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Frostbytes's avatar
Frostbytes
Explorer | Level 3
2 years ago

Issues with File Requests: "Something went wrong, but we think it was a fluke. Try again."

For the last two weeks, file requests fail when clients send us files, with both Mac and PC on multiple days.  The same file requests previously worked, as recently as three weeks ago.   The clien...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Numbersguy7777, sorry to hear about that! 

 

When did this start happening? Also, have you tried an incognito tab, without any plug-ins or extensions? 

 

Let me know more, and we'll take it from there! 

Numbersguy7777's avatar
Numbersguy7777
Explorer | Level 3
2 years ago

just also tried in Chrome private tab, same error.   Can you provide a phone number for me to call?

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