My desktop app keeps asking me to log in and it's not syncing my files.

What version is it? You can mouse over its icon to get the version number. 

Also, when mousing over do you get any errors etc.?

I can't find the verion number. I use dropbox in the browser and when i open the app I get the welcome message. 

It asks to sign in. That seems to work as i get a message saying i'm signed in , in my browser. 
Then i get a messagebox asking to synchronize. So I click on those, it says succesful and shows this screen

And then it is back to the message: welcome to dropbox, asking to sign in

I can't find the version number. I work in dropbox from the browser. When i open the app, i still can't find the version number. sorry.

This is the message. Sorry for the wrong order of the replys, some of my reply's just disappear. 

acmq wrote:

I work in dropbox from the browser

Do you only want to use the browser? If so you dont need the app.

If you do want the app what OS are you using?

Try an advanced reinstall: https://help.dropbox.com/installs/advanced-reinstall 

Hi acmq, thanks for bringing this to our attention.

Please could you try out the steps that Mark provided, and let us know how they go.

Keep me updated with any details!

I don't need to use the app, working in the browser is fine for me. But I do have problems with the files on my laptop. They are not synchronising. If it is not the app that is the problem, what could be the cause?

THe advance reinstall look al bit complicated, so i will try that when i have more time.