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Uhnnohn
3 years agoNew member | Level 2
New Files Not Downloaded Locally (Mac)
Starting last week when dropbox automatically moved the dropbox location on my mac
I have an IFTTT script that places a file in my dropbox
That file stopped getting downloaded to my local folder - Now it just shows in the folder with cloud & down arrow icon
How do I make those files auto-download locally?
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- Hannah
Dropbox Staff
Hey Uhnnohn, thanks for posting to our Community.
Can you please let me know your computer's exact OS and version?
And also, which version of the Dropbox app do you have installed?
You can see that by hovering over the Dropbox icon in your menu bar.
Once I have this info, I'll be able to assist you further.
Thanks!
- DMUKExplorer | Level 3
I'm getting this same behaviour on OS X Ventura 13.1 with Dropbox 164.3.7907
Select All folders under selective sync and nothing is downloaded my folders all have the download icons next to them, is this a bug from moving the location under /users/USER/library/cloudstorage/dropbox ?
Also this migration didn't delete my old drobox folder under /users/USER/Dropbox - is it safe to just delete that folder?
Quite a lot of bugs and I didn't even opt-in to this beta, somehow I'm enrolled? Presumably because I'm on Ventura or something? Bit risky.
- Michael_TNew member | Level 2Hannah did anything come of this? I’m having the same problems.
- Jay
Dropbox Staff
Hi Michael_T, when you're running the new version of the Dropbox desktop application for Mac OS, files won't be downloaded automatically.
You'd need to mark them as available offline, or mark entire folders as available offline, and the files in that folder would download.
- iamFIREcrackerExplorer | Level 3
You can, in theory, make a directory available offline (Right click on Finder, then "Make available offline"); however, that does not seem to work with new files created remotely (note: changes to existing files will on the other hand get sync'd just fine). If your IFTTT script does _not_ create new files that frequently, then this workaround might be able to help new files frequently; otherwise, we will have to wait to hear back from the community (in the meanwhile, I have opened a support ticket asking the exact same question).
Ciao,
M.
- DMUKExplorer | Level 3Oh that’s pretty bad.
Also they don’t put this in any of the app info screens when they “upgrade” you so how are you supposed to know any of this?
Not the best move that Dropbox have made!
So even if I make the root folder to Dropbox appear offline it won’t automatically sync new files? Seems like either a massive bug or a massive regression in how a cloud storage app should be working.
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