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WilmaE
3 months agoHelpful | Level 5
One of my folders is stuck syncing on Windows 10.
Hi friends,
I am from the Netherlands, using Windows 10 by extended version, and my sync logo of 1 map is stuck for 8 days now
Please help me to make this a nice and soooooooooo comforting green v again :)
30 Replies
- Mark3 months ago
Super User II
WilmaE wrote:
sync logo of 1 map is stuck for 8 days now
Have you closed whatever program the map is using to let the sync complete?
- WilmaE3 months agoHelpful | Level 5
I was extending my Windows 10 for a year and I guess something went wrong that specific afternoon
- Mark3 months ago
Super User II
But is whatever application accessing the map closed? Dropbox cannot sync open files.
Or, have you tried restarting Dropbox or the machine?
- WilmaE3 months agoHelpful | Level 5
Yes Mark, I close and clean my laptop every day.
And I use syncing Dropbox almost every day. Everything since that afternoon is perfectly synct.
- WilmaE3 months agoHelpful | Level 5
I can't send a screenshot but I have 4 maps, this map is called "documents" and I hope that its just a frozen symbol and everything is oke
For about 8 days is says "sync is planned"
- Nancy3 months ago
Dropbox Community Moderator
Hi WilmaE! Let me jump in here, too.
What happens if you try to attach your screenshot here on our forum? Are you getting any kind of error?
I’d also like a screenshot of your Dropbox app’s current syncing status.
Finally, if you add a small file to your "documents” folder, does it sync to www.dropbox.com?
- WilmaE3 months agoHelpful | Level 5
Hi Nancy, thank you for jumping in !
Now I see that I can upload my screenshot, so I didAll document-files after that afternoon did upload perfectly.
Will make another screenshot from my current syncing status...
- WilmaE3 months agoHelpful | Level 5
I replied with 2 photoos, but I don't see 1 (yet...)
- WilmaE3 months agoHelpful | Level 5
Again :
- WilmaE3 months agoHelpful | Level 5
So everything is perfectly synct since that afternoon.
I just want the frozen symbol in green haha
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