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RE-upload already synced photos
Hi! First time posting while using dropbox forever.
Had some photos sent from a friend and wanted them synced along the rest of my camera roll.
Photos were on HEIC format.
Syncing started on my android phone but it was uploading files as it was (On my iPad I have turn on the option to upload HEIC files on JPG format).
I stopped the process, deleted the files and started the backing up via the iPad.
Unfortunately the files that had been already been backed up never reuploaded as JPGs.
I already removed them from my deleted files just in case it kickstarted the process.
I can do this manually of course but it will be a hustle.
I am trying to find the way to make dropbox forget that it had already backed up those photos ! Any suggestions ?
1 Reply
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- Megan
Dropbox Staff
Hi d0nauk1nd, welcome to our Community!
If I understand this correctly, it sounds like you used camera uploads to sync content using your mobile app.
With that being said, it's not entirely clear if the files got uploaded on a different format when you used your Android device, or if they never got uploaded after you deleted the original, first sync.
Would you mind clarifying?
I would also suggest a manual upload, by clicking the + sign, or we can kickstart your camera uploads on our end, through a ticket but this would apply to your entire content there.
Keep me posted!
