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Forum Discussion
X3ND
2 years agoNew member | Level 2
Some folders aren't syncing to Mac device, but they are syncing to Windows and Linux
Hi Everyone,
I'm on M3 Mac, with the most recent Dropbox app. I noticed that specific shared folders will never show locally, in the file system, despite being marked for syncing. Tried both ve...
X3ND
2 years agoNew member | Level 2
Yes, that's exactly what I did.
The three test folders are visible locally. I went to settings->selective sync, and unmarked FOUR folders (three test folders, and one differently named "reference" folder. The reference folder nicely disappeared from the local file system, while three test folders persist.
Thanks for continuing to help me, Jay 🙂
Jay
Dropbox Community Moderator
2 years agoThanks for the info, could you contact the support team directly for them to investigate this matter in more detail on their end?
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