Forum Discussion

grhw33's avatar
grhw33
Explorer | Level 4
2 years ago

Syncing isn't working on my computer, after updating to macOS Sonoma

Hi, I never have problem with dropbox before ... Few days ago, I moved to Sanoma MacOS and until then Dropbox do not synchronize my files. I have a message that appear randomly after the synchronisat...
desktop
Error Messages
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey grhw33! Welcome back to our forum. 

 

Can you send a screenshot of the message you keep receiving? 

 

What’s the current syncing status and app version of Dropbox on your computer?

 

Send me more info, and I’ll check this further.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!