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Klkoenig's avatar
Klkoenig
Explorer | Level 4
2 years ago
Solved

Can't delete backup from Dropbox site

I have deleted an automatic hard disk backup from Dropbox but storage space is not released. Now the backup is no longer recognized. I have already removed the desktop application from the devices ...
Delete
Dropbox Backup
FAQ
Quota
Storage space
  • Walter's avatar
    Walter
    2 years ago

    Hey Klkoenig - you can get to the backups page by clicking on the upper right dotted icon shown below:

     

     

Klkoenig's avatar
Klkoenig
Explorer | Level 4
2 years ago

Hello,
I can't see the backup on the website. Under “All files” I can only see my own folders, but no backup.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you attach a screenshot of the backup page on the site?

 

In addition, could you also click 'Show deleted backups' on the site and copy that screenshot here too?

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