Dropbox says "not enough space" even though I have only 1 file in my account.

Hi FixMyRun, are you connecting an external drive to your machine, which contains more files than the quota on your account?

I always have enough space and there's always enough space showing on my info on the Mac and also on the online view.

It appears every now and then when I plug a device in that dropbox is trying to draw files from.

I log out and then log in again and it's ok. 

When this issue appears, FixMyRun, what does your plan tab report? Does it show enough free space?

Does the message only appear when you plug your camera in to your computer?

And does your Dropbox account have enough space for all the photos/videos in your camera?

Check what files its backing up? 

it may be backing up other files that dont require backing up

Hope this helps

Im best guess is that dropbox is backing up one of your drives.

Suggest to check what Dropbox is backing up? these will be called "regular files" and will not be shared with anyone

I found this feature super frustrating, ie my share files whould be below my account size. But then i would have some regular files, which used up all my dropbox space. These regular files where just back from my hard drive- something i didnt realize was happening

You will find back in the top left corner. You will find 9 dots. click on the 9 dots. Back ups are the 4th option down on the list

hope this helps

Hey Sonotka, I'm here to help! 

When you visit your account's plan page online, what do you see there? Is it possible that you've enabled any Backups?

Let me know more!

good afternoon, please tell me, my account has folders of only 1 GB, and synchronization does not occur, it says that there is not enough space. What shall I do?

No worries HK5 - I'm just glad I could point you to the right direction.

Have a lovely weekend ahead and see you around the Community!

Hi Walter!

Thank you so much for your suggestions! I finally found out what was wrong! Yes, it was backup drive, and it was automatically backed up. Now I have many space available! Thank you so much for your help!