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How to free up space in your Dropbox account
I've unshared many folders, permanently deleted lots of files but dropbox still reports that it is full. How can I free up space? I've already followed dropbox instructions with no results
Permanently deleting files isn't needed to clear space. Simply deleting them is enough. Files in the Deleted Files section do not count against your storage quota.
If Dropbox is saying your account is full, then it's still full. You need to remove enough files to bring your account back below your quota before that message will go away. It could be that you're still a member of a large share that just keeps filling your account as you make more room.
You can verify your storage usage on your Account page. It will show you a breakdown of what's using your storage (regular files, shared files, etc.), which hat may help you identify files that you can remove to free up some more space.
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I finally found directions as to how to make the sizes show up, and see that Dropbox is showing nearly TWO GIGS of files that I months ago removed from my Dropbox folder on my computer. So what do I do to get them off my account online? Do I have to go through and delete each one? Why wouldn't removing them from my Dropbox folder also remove them from my account, isn't that how this works?
thank you
I AM getting to the 2gb capacity and want to erase a Lot of garage i AM sure i have there. Hoe can i get in and clean instead of buying more capacity
- Hannah
Dropbox Community Moderator
Hey Joaquinbfc, thanks for reaching out!
If you want to delete files from your Dropbox, you can follow the steps in this article.
I hope this helps!
How do I find out what is using my Dropbox storage?
I want to delete EVERYTHING.
How do I delete ABSOLUTELY EVERYTHING SINGLE THING IN MY DROPBOX FOLDER???????????????
I MEAN EVERYTHING.
- Hannah
Hey pforkes!
This page should show you all the files in your Dropbox account.
You can delete any unwanted files from there.
And you can use these steps to calculate the size of your folders and files, in case you want to check out what's taking up your space.
Cabt I just delete photos in Drop Box instead of increasing to 3mg?
- Hannah
Hey Karen D.22, thanks for reaching out to us.
If you'd like to clear up some space in your Dropbox account, of course you can delete some files, if you don't need them.
Or if you need them, you can download them to your computer first and then delete them.
I hope this helps!
Thank you!
- Hannah
Not a problem, Karen!
If you need anything else, don't hesitate to let us know.
Have a great week ahead!
