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Forum Discussion
I can't access my Dropbox files online after exceeding my storage quota.
Device
I'm sure that this is unrelated to device, but it's pc.
Operating System/Browser (if using the web)
win11 chrome
Question or Issue
I'm currently invited into some team, and we don't use premium as it's redundant. But accidently someone hit the limit of the quota by putting temporary huge file, and I got this screen.
The problem is, even I clicked the file management (파일관리), it keeps redirect to this stupid screen. The URI of this page is: https://www.dropbox.com/home?sort_by_size_desc=true
After my teammate remove few ones from their desktop app, I finally can access to our files. Note that I didn't install pc app, as I merely use this space.
By the way I'm tired of seeing storage alert every time I enter to page, even I don't need additional storage. Why should I bothered again and again? The reason why I merely use this service is, not only lack of need of cloud storage, but also this nausty user experience of dropbox (like agoda lmao)
1 Reply
Replies have been turned off for this discussion
- Nancy
Dropbox Community Moderator
Hi nuko, and thanks for posting on our forum.
I’ve forwarded your comments to our team, so that they can log your feedback and take this into account in the future.
As for your team, do you mean that each one of you has their own Dropbox account and you’re sharing files among you?
I just want to make sure that you’re not all using the same Dropbox account (under the same email address), since that’s against our Terms of Service and it could potentially result in the termination of the Dropbox account in question (for more details, please also check this Help Center article).
Other than that, I’ll be here in case you need something else.
