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Forum Discussion

JBird14's avatar
JBird14
New member | Level 1
2 years ago

I keep receiving emails about being over-quota, but there aren't any files on my account.

I receive emails from Dropbox telling me my Basic account has reached its limit; however, when I log into my account there are no files there. I have searched in all folders, there is nothing there. ...
Dropbox Basic
emails
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for posting here, JBird14. 

Did you also check your Backups page online? Are there any files there taking up the extra space? 

Let me know what you find.

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