We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
hspindel
7 months agoExplorer | Level 3
My account is full of shared files - How can I delete them to free up space?
My account is entirely full with files other people shared to me. I have no personal files stored.
If I attempt to delete any files from the folder mirrored to my desktop account, it says I need p...
hspindel
7 months agoExplorer | Level 3
It says 88 members. It doesn't say anything if I click on x members. If I click on Permissions it says I don't have permissions to manage the folder.
The only way listed to add storage for free is to refer other people. There is no one for me to refer, and I need less storage, not more. Just need to delete some files shared to me to free up space.
Don't even understand why files shared to me take up space in my account - all my account should need is links, not the full file.
- Rich7 months ago
Super User II
hspindel wrote:
Don't even understand why files shared to me take up space in my account ...
It works this way because you're not just getting access to the files in someone else's account. You're getting a copy of the files in your own account, and as the files exist in your account, they take up space.
https://help.dropbox.com/storage-space/storage-space
hspindel wrote:
... all my account should need is links, not the full file.
That's what Hannah was suggesting when she said you could ask the owner for a view-only shared link to the files instead. You would be able to view any files in the share without adding them to your own account.
Otherwise if you're a member of the share, then the files will exist in your account taking up space.
- hspindel7 months agoExplorer | Level 3
Yes, I understand the way it works. It's a dumb design to unnecessarily duplicate storage space. And it introduces the problem of keeping multiple copies synchronized.
If a view-only link is the solution, than the recipient should be able to determine he wants a view-only link, not just the sender.
An alternative solution would be to allow downloading of files from Dropbox and subsequent deletion of those files from Dropbox WITHOUT unsubscribing from the folder.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!