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lennypenny's avatar
lennypenny
New member | Level 2
20 days ago

My Basic account shows 2.6 TB “shared files” but I cannot see or leave any shared folder

Hi, My personal Dropbox account ([removed]) shows 2.64 TB used out of 2.5 GB. The storage page says that the space is used by “Shared files (2.6 TB)” but I cannot see any shared folders in my accou...

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