We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
lennypenny
20 days agoNew member | Level 2
My Basic account shows 2.6 TB “shared files” but I cannot see or leave any shared folder
Hi, My personal Dropbox account ([removed]) shows 2.64 TB used out of 2.5 GB. The storage page says that the space is used by “Shared files (2.6 TB)” but I cannot see any shared folders in my accou...
Nancy
Dropbox Community Moderator
11 days agoHi lennypenny! I wanted to chime in here and check if you still need our help with this.
Let us know.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!