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varunissar8's avatar
varunissar8
New member | Level 2
8 months ago

Referral bonus marked as ineligible, after my brother claimed it on a new laptop.

Hi, my brother recently bought brand new laptop and registered in addition to MS account  my brother account and invited him to install Dropbox using email. On completing all necessary steps I've got...
Referrals
Storage space
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey varunissar8​ - sorry to hear about this. 

When it comes to the status you got, note that this may mean that the recipient already has an account with Dropbox, or that the recipient is attempting to register with the same computer as you. If you feel this status is inaccurate, you can double-check the email address of your recipient and try again.

I hope this helps a tad and please let me know if you need any further assistance. 

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