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saaad3ali's avatar
saaad3ali
New member | Level 2
1 month ago

Referral shows as ineligible. What can I do?

I did sent multiple invitations via direct link to fellows who never used the Dropbox service before and for all the installations, I am getting ineligible. 
Referrals
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi there, saaad3ali, welcome to our Community! 

One of the reasons a referral might appear as ineligible on the Dropbox site is because the user attempted to activate the referral from the same network as yours. Could this be the case?

You can also check this section of Help Center for more info and this FAQ right here. Can you also confirm that they've tried these steps?

This will help me to assist further!

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