Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Dreamm's avatar
Dreamm
New member | Level 2
4 months ago

Referral storage marked ineligible

Hi, I have invited two new users on Dropbox where they have signed up and downloaded the app using 2 different laptop and IP network. The status turned from Waiting for installation to Ineligible aft...
Dropbox Basic
Referrals
Storage space
Dreamm's avatar
Dreamm
New member | Level 2
4 months ago

I should mention that I didn't receive free storage after I invited other users through my referral link. Any idea what I should do?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!