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Referral shows as ineligible. What can I do?
Hi, many people have experienced this issue before. I joined DropBox using an invitation sent from the same IP address, but the status shows as ineligible. Is there a solution?
Hey Biologist07, sorry to hear you're having issues with this.
I've just sent you an email to have a further look internally, so please take a look at your inbox and we'll take it from there.
Cheers!
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- Megan
Dropbox Community Moderator
Hey Biologist07, sorry to hear you're having issues with this.
I've just sent you an email to have a further look internally, so please take a look at your inbox and we'll take it from there.
Cheers!
Yeah, this happens sometimes if the invite came from the same IP or device, it can look like you're referring yourself. Best bet is to contact Dropbox support and explain the situation. They might be able to sort it for you.
