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uscgrl93's avatar
uscgrl93
New member | Level 1
11 months ago

Why is my account out of quota now?

So I have been using Dropbox for years with no problems. All of a sudden, a message pops up that I am out of storage and that I am using 11.31 GB of 2 GB space and it stopped syncing my files. My fre...
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Quota
Storage space
uscgrl93's avatar
uscgrl93
New member | Level 1
11 months ago

It says, "Using 11 GB of 5.75 GB." I deleted a lot of large files (including pictures and videos) that should have dropped me below 11 but it never moved below that so not sure why deleting files isn't bringing my amount down.

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