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Cyber2022's avatar
Cyber2022
New member | Level 2
4 years ago
Solved

cannot click dropbox icon on taskbar

Since updating to latest Window 11 (version:  22H2, OS build: 25227.1000), Dropbox icon at Taskbar cannot click. I tried unstall & re-install the desktop app but it still cannot click. Show as belo...
desktop
Dropbox Plus
Error Messages
windows
  • danchitnis's avatar
    danchitnis
    3 years ago

    The problem is now fixed with Windows 11 Insider Preview (10.0.22623.1028). Thanks for your support and follow-up.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi David M.293, as a test, could you temporarily reduce the size to 100% to see if this helps load the app?

Tiffanycrea's avatar
Tiffanycrea
Helpful | Level 6
4 years ago
No the problem remains weather there is an external screen or not;
I always checked in the display settings to try if it makes a difference when I change the scale to 100%, even in registry, I set logpixels to 96.
The icon still won't open.
It seems to be a difficult bug on windows 11 version.
One weeks ago everything was fine.

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