We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
Replies have been turned off for this discussion
PERFECT!!!!! downloaded the Beta and all is excellent now! thank you so much.
The new version of Dropbox is like this for me, can you help me?
Ehsan-sobh download the latest beta update, that one is working while they fix
hi everyone. for the last 2 days my Dell laptop says it cant establish a secure internet connection due to my time and date settings are wrong. i have no idea whats going on as these settings are correct. i have never had this issue before thanks!
The current version is broken.
Try the beta mentioned here. Worked for me.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
Here the issue is: dropbox cant establish a secure internet connection
I've installed last beta version and ow it works.
I too have this problem - for the first time in 12 years of use.
Since Saturday Dec. 5th, I get the error immediately from the PC desktop app when it's trying to connect. I too have tried most everything with no luck. I can access Dropbox online BUT ALSO ON THE OTHER 2 DEVICES (Notebooks) I HAVE IT ON! There, no problems!
Is my PC perhaps the 'parent' device? But then why no difficulties on other devices?
What to do? And don't say to chat as it's useless...you can't explain anything to a computer!
BTW I only have 'basic' Dropbox. Is upgrading nedded to resolve?
Thanks
Hi
On version 111.4.472, Windows 10 Pro ver 2004, OS build 19041.630
I have had the above error for a few days and searched for answers.
I have tried the "no proxy" (although every time Dropbox restarts, either manually or when computer restarts) it reverts to Auto Detect.
I have turned off all AV and firewall.
I have reset clock on router, bios and system.
I unchecked all the LAN boxes in internet options.
I have ensured ports 80 and 443 are accessible.
I have successfully logged into the Web dropbox.
I have reinstalled Dropbox.
None of the above have enabled the app to connect.
Today I have backdated to version 108.4.453 - which immediately updated itself to 111 again with the same symptoms.
So finally, I unistalled again, reinstalled version 108, but before continuing the install, I prevented the auto update by renaming the updaters in Program Files.
I am now successfully running again - albeit with an older version.
Are there known issues in ver 111?
Any insight gratefully accepted.
Thanks
Nick
Thank you, Daphne. Beta is works
ho dropbox Plus e su 12 applicazioni funzionano tutti bene , mentre ho aggiunto ulteriore 2 applicazione dello stesso tipo di quelle precedenti e mi danno il messaggio impossibile stabilire una connessione sicura
