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Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
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Daphne if the previous version and the beta version works, then the problem isn't with Eset.
- Daphne
Dropbox Community Moderator
Hey fernandomtnez2002, I hope you're well today!
Please try installing this beta version of the desktop app to see if that does the trick.
If not, don't hesitate to drop me another message here - cheers!
- Daphne
Just a quick update!
We believe that there might be a different issue for those with ESET on their devices too.
If the steps suggested here don't resolve the issue, or you already had this applied from our Help Center article, please let me know so I can reach out to you through our Support channel.
Looking forward to hearing from you all!
PS. ilyasukhman, I've just merged your post here, so please check out the post linked above when you have the time!
This fix has worked for me. I am back up and running/syncing
I cannot establish secure internet connection on my desktop. It sais is due to date and time errors.
Followed all steps presented here https://help.dropbox.com/pt-br/installs-integrations/desktop/cant-establish-secure-connection and the program is still not working.
Anyone already managed to solve it?
been using Dropbox for 10 yrs without issue. yesterday i get a message saying "Cant establish a secure internet connection. ive tried everything i have found online from previous posts, including shutting off my antivirus and firewall completely, but there is no luck. i use my dropbox daily so i need this working. i also cant find any option to create a ticket, only help within the community.
hopefully someone can help. thanks in advance.
I got the same problem and was going to write a post asking for help! Hope u guys can fix this error ASAP!
Grazie Sneaker42
Funzionaaaaa!!!!
E' perfetta, grazie ancora.
alla prossimaFefeo
Am running Win 10 on a SurfaceBook3 machine, Dropbox been working perfectly on this machine for last five months, suddenly decided to stop syncing. Not aware of any changes to pc environment. The Dropbox icon in Taskbar now has a red "X" and when hover mouse get message "Can't establish secure internet connection", though machine is connected securely to internet. Have tried quitting and re-starting the Dropbox programme and also have re-started the pc several times. Issue been going on for several days. I have a shared folder in Dropbox, shared with one other user. Should I delete this folder maybe and set up again? Thanks, Clive
anyone has fixed this issue??...i have this problem too
