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Cannot open Dropbox.com Error 500
Although the icon in my task tray says Dropbox is up to date, and I have my dropbox folder in files on my laptop, when I try to sign into dropbox.com I get error message 500
Sorry to hear about this Ros, could you try clearing your browser's cache, an incognito window and/or another browser and let me know if you're still getting the same error?
Thanks!
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- Walter
Dropbox Community Moderator
Sorry to hear about this Ros, could you try clearing your browser's cache, an incognito window and/or another browser and let me know if you're still getting the same error?
Thanks!
Thanks, that's sorted it.
Only a week since it was last emptied! How quickly the cache fills up when working!
Ros
- Walter
Glad to hear that did the trick Ros - all's well that ends well!
Should you stumble upon an issue or a slight hiccup like this again in the future, don't hesitate to let us know; we're always a post away :wink:
Have a lovely weekend!
I'm having the same problem, I'm getting an "Error (500)" when I go to dropbox.com/home. I tried clearing the cache, logging on in an incognito window, using a different browser (it happens on both Chrome and Firefox), and using a different computer. All I can sometimes get to a blank, white screen, but nothing else. Any tips on how to proceed?
Thanks.
- Walter
Sorry to hear about this adietz - could you restart your devices and give it another try please?
I'm only suggesting this because we had a small, partial outage a little while ago but things should be back to normal as our status page reports:
Let me know what you find!
- Thanks so much Walter, restarting my laptop fixed the problem. I appreciate your prompt response.
