Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mkmr484's avatar
mkmr484
Helpful | Level 6
4 years ago
Solved

Can't install dropbox

Hello developers,

I am unable to install new version of dropbox.

My PC is HP EliteOne 1000 G1 27-in 4K UHD AiO

Before it was correctly but now it is not showing in System Tray and also not synching. I have uninstalled and reinstalled several times but not working. I have also deleted Drob box folder, but seems to be not working.

Please help as soon as possible.

  • I have installed and uninstalled dropbox many times, does not work. Reseeting PC didn't work. At last I have format my c-drive and installed windows. Now Its working. Installing windows to run an application nobody likes. I request the developer to add a powerful uninstaller to dropbox which may ask user to remove dropbox completely while uninstalling.

26 Replies

Replies have been turned off for this discussion
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, Brno.

     

    If you have any antivirus, VPN, firewall, proxy, etc. that might be blocking the Dropbox app, can you also try to disable those temporarily, to see if it helps?

  • Brno's avatar
    Brno
    Explorer | Level 3
    3 years ago

    Nothing is blocking install Dropbox, and I try to install FULL install - it means, I needn't download any part data to install... Install file has size about 180MB. Nothing's changed in system before I try to re-install Dropbox, it worked many years...

     

    I have file "DropboxUpdate.log-2023-10-20-08-59-12-432-7896-finished" after one try to install...

  • Brno's avatar
    Brno
    Explorer | Level 3
    3 years ago

    HEADER: 3mPbe1sCRHqzvqKa+HBzfRdOooFDKS2NKuOxsiXQei0FbI96JUQSNhUXIKSl+ua72JAYNKf+ckZ2R7f20V0YbPbY//E1ZAN59ao3MzrkpqaPttgfdQ3xxgrQk30sL9yuwUH7GSNKzt7KePKSVNxOjjxIrDw2612NqtZ52zv7O3Y=
    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
    CVIfwzfNCAazCEntldfvjjv6lOnwcalWFN9oUupzn7GvnjcAjf650XdUKkRqcOamnzIDGH44jzCDMCe4NBiGKOwSh3VBkhbrkVT0tyzfqiMSaJosJCIpS4AAVyCSuLCnbWrbrsOlYOwdMgNAhBAZlLfjbNpoeJ0vopHh0TwMDeG4zS0PZPgdxa4lctEMvzH9n/b6u6UzWzkYCJX8KLau7/fmq3MK22qtFiYT0A==
    lB7kmGemTWku1eR8tKzbGR/KRD5vZDWQvemVvfWYWsXexVsxCLO3+bpMzAumtBTZZ5iosAQ0pIM9Q/D2bA6z3FA78rXWGj4IO7snp0OPonN+b509cQpw6M0jwmMyIywlUJlFRAdU0GH4gq5u1Aw5goGBd2oa84v4YEkzbXkoeJf1WRkCOWqk+Mw1FnTVft0/U9izIE1ymKYyslGhqgYtQ3FDrY5k/8l4ZbU90rIfe+FgNHqkye00MgzRyupOC3iiWX8E7cRBdu+ulT5fUyb26LQ5rE7/abHXmraAXipnJiHDD9FHduqza3HFpC6xuQqyNC8OSy51mux5D8ytCnTKMLNFd3YTvWD/UBGi685v
    MYual8ueGLXiS+Y2C0U8tfwbHU7zjSZZEr9zYMfZur67oN1iosEqlOJR1tqMhxCD8MdN/LKKTEiDDmF28VEakOXvCOxAu3PBMLha4c+YYdGfWA8J1sqsM5HPL9KkjEIbcau28RvJ/swr1z7YMNLonVmrnoWZfC8hVoA+7/eZqYfoZ8XD4mTjkNFpZcUiNudPmVfudfb0NeyLhLMkdJopwz1vA5fG37Y4GoiMasz+P2VWl090WLnGYkDL7Ipru9/tuVvvheyUojbvHUyGCJvcYg==
    CSH0Az8tm7uuszLML2rOmCcje9L7iiFmoC53TcieDymStOtUHm0VphMo/j760i4pi9/avaTc/v4f8Gfp8NmCwwXiorut4vfGO+gY0YXr+HBgxZHGLKNb3T3i8FNwDQx5e831bKRmXJX2wBWNwI8yMoOO2vyg+YxEJpULT5PREZ39AOKGGvX71lFhM83fiVq5ShR3CNPGU4sbYof+cZziKFY48RuQ94TYQ6zd3ocekY8ch8XU
    FfyLZy+r9Jb9T3zfO40m6ZKQpwqp3vLgTdepJ+LaBXMoU/6J/35MYykbsyxMjunaU1yV2wrswsug9euGMuOxOFoOVnXYykYGeOswn/K0pS6+KsGt7PxkIwsrQWMWKvqQi0PP+hRfko6UPj9xHIgUjzQZxqYpxTG17EggT7e6S9LZcYibLIjvdamZETGk+oQ8pgLbDT//ncG0naqbHQIUme//p68es1d9gcyW5BQTGYnpwyxiC7uFy6kK+1tu7tzqQe5jD5r2zwTzU5v/GXSyPSWdjRMDV1KLCQhL7RTNcJqx0lWp/EHhIuQGvF0DTkx8TQih8MRk61zngf6YtREwc5rEf8loJlKivneSuU46
    cIv+YS86P/xJZDGqDkHKhismlCv9sBzXvDDWlVhD6arL00wj0Nfo9PP3PpUD7xBK2gg0ws0k07gjT5DE4T0ytKSPAEiT4Ma9y7uF7NEAKkH3EStswqx6tQ5yAvzDz6Y0BvjVIp0JExI1VlAXpicRoc6k13znoBjo9K0f/kITss3Itm37rwYEB2SdoBo4V38dW1GVtnBH4NletMVc6F0MmBn/pPmetn/G8uCxs7vtPEClCEiaRN8hO5PNWmunGJT+cNW4Rii+7yx84m3LAToSiErY3duxmIc7KZ97a82f9HaTftn8Vix77zC2FDcBEr5KTD5p35BRJtaJ1RbTB+1ZMpqLzM1UgmRp
    +JyxpCoiOCSdxLXg8Q9Lrzl2DQnJlJsRv+IgPk78RjA/iadkgx4/66EvyIhTCNP/pdb0YMXtu++JBDiVUqsmnJxIj0de/G3cRn3OD/aOQ8BxyM8E7B/Q82RR+BFPF8um+kdgGGi4Lmg1Lvl1BWbVjmNaqpcWpg6ZvVuV6KSPyVCS3cgNu7qN86OffBwJtrYX+9hB49+UNjaYnoX55HcUnr7cBccA3ByoDcRZOxv5Nel0YPjniM/RrFsK6xJmwwfRV2RnReBX+XV3tcMmyaUbxZnIhDZrgP4Kj9n23s2qGYd3L1ulY83USsTUXGPK3D3fXI9Spx6Bu06g2OLaSyGE2xI1xUg8mmpQU2W/2pZ77otOEIywvoDygfsE0HbnNZ6a
    m0kL0eJclIlqQanLUQQDwg8j/9K0KgG4t0HsJKpyjA1DgLU3k+7bub8aFHt90BMQfYSZoFGW57UP3EURAoWU3sExEXd/dOIq2LvlnJ37GkK7HNPpMoJwu5Tf7B4bKFygGV9Lr3EBvoNXEBQ02N76iOlH8W45/ly6shGFpiTykK1eVsbqPfpoZuD/lgmLk7TftDkFvZOBYQEvlzzE48RC1hJetsfM17wKGtF/ixLDgceNE5rufA30k0dCyL36TW0kUFID2j0hAMWygOReZGj1P1OzLpxv2QvtTVFV/B82THrjRQ==
    G4Ut+rBBE8yIbCV9/rVNcRi3xP9k/jAVeayzQcHWkYEaoela4mU/OnAh/RUZxxxdIvECmS7cZMcoBxUlBUw6XH85ZMYkfSoVZdY6LsKsIPTpi2nmBriHvEj3sjELyWEwW+gZ+6N6zAFJDXTU4YslV0cpz52ELQBhVfSWu9Z02E6LeUG53IkoB/Tvc4n3xbw2sERE4goiJSRBHXbGqehU0+zfAH1RQckD9BMSPmd8Em+3WUr0c0k/072PAUOEO82QdtSN2rqvONt2Rxo9cVxWuzmEW1LKDE8rFbUYOgXZLcWddLqHbkoOyw==
    0HZsa3aYqVtTypt+XMPEZXfuj9ZJE6SVQVtLiE869c9N98gtYAS4TXcv7VXhQdgGRSyOvEXMxiKCojRF6wMUCNWCiLhdauOWCeN7WZd5BNJY2RP+Hh4j4+sD6ux+9HGPTMQbSGNmksf8CY4ovo4h6Db+PMkpxc2rg8+UYAmO+aMHBqaEPiuJm6wRBpWxL7PRdrM1zHw1eKcJXjtjKlmRH09RnaFAxQeh06d0pf7qZnTvQKbYoulBphJ0lPF5WoJFY2+u6jaPzugx7ENODNQgDB6DwHRGGEqy1qPe9hr2LSzsfGa8pyaGvMBOJzAMx+eU1y43U6HmGX8+nj8AZzq8p6+y2qgnmwwZkkpG6figm3bOWl93fIO0F2V1SfUg3FeFMkbgPiR9GTFevodbgNXvbLb3oDK7qmZVDso1dRPibLOtQUAWPDG2byXNHQ4ratrZ1x+gAlpK/RY=
    LSCzCqark6vPaVEc0/THV58pr5B3BdYKd6w/A4zLCXFf0uBQWvMQh24bbTEhWq64aC5TLbPQWFTQRtkmHpMHge98D4Qel1OCsWRJyLX5VtQe0KBbh4Dcbm8vs2nMqo320XzeyT+FAzyf9NFPE9CXFNGBF48ESnoXdLCG2UPKHXPUhK0aPNe8WnpqoXgIJeX6SrDP8P490dHSug7TWSqzlxKt
    q1kRcr3M+ialqgchUWs4ncfsnNPPH85X4oTiByw6/G+2ccki4o2SwBZiylu4x9eqbfbl6OvFkrjCZn4dWC/sXpTKaOO4Mab1yt0MdH48Qo3NXYWVBZmdzZgwjLDEyzHlS+kEoxoIjY1E1ySbuBeY9IqSpraU40CecAU7uLA184zOM0l8Xf9tq9RtvHBGafs6BnGbQuUQCnoT+E/AbTpObLDvrhOzywbMcIWRkTFCVeTcRblNCIFxWN1DsCcDZHh5PjuW+rVt6yF8bK7q5IqX32aYL1w+JszEEjE82Qpe1OjfM5N4O0LIn8mqGx1Yvunf8xY3VD7PmjRCX6fVQ/4eF1jm2beMWQSIjcxQcM11+IH+F9psrwJt0kPRUp1fJMRGMNRZPZ3zymgYI+D6G55zpg==
    J7TxqueNPPMcFU0Y6wGUiMjGPvU1RMVtmdhDmegJ6wi+4QKO7GoQ807/2b47j7CvQewrAz7zJSjDcfZ5ejWbl0D00RO9J7etX//3A2jUb5tv+HB0UN4mcDalX7oRTXT9f8plxnR71oEw/C7qa2B4rnoJQdyQWLHvxQoCNKGh8+NdIpG0jyk53NgNihtTCf5HDYtYtpQCX+fhnAL7aNFAlPyxo2dZiqwmiwC6Y1V8+GiiYcwlfqHgcqcMgYFEvv169yu6dp4o2vxDHuONo2fxlyZR8M4e75Q5sKJLjl7gbcsi9aWp0Eo4Qh2qnf+MWw==
    wwKlHfBC6nPchXU7IKvWlSwdhVrRL34U9/3gBZpvgD13xmAXigS8FKASW3iUzKQr1avpCx2sW5bQNyRG35hNxHsLta2EQqDvjByDxa6KMy7v+iHsz0qP0VBSHeIEJJhKauVNZKI/w//3P3otfkZEivZE82DdyHIR2r0NOWcTig9eaZfGI/tTv8q8CbWXp26PX9aqc3BgJCJkqLBHOwqaxS9UbST7kKKYprARoaTD1IMl4tnRJomp8Rvg7ShZiDIsbN1YionOsySVDaThstF0mZjoL2T5MkfJOJJ56bZBgrogMRdO2cKAMo8uxtKJE98utrg=
    gISJqIeOknoMKEvP/3R0Lfy/yBH3cgFImn3an375VN6Q2ntJ8WXT+Q9vxzLIO7+AvY92HpyryFjwOrSfEtioLecjP4u6FzajuhOc+qovFrpi7eYCYveK9yj1Ndrn7YRXWt6A5RD3+K4ZcFnn/eQSLCFRC97gE6klXZtJAmHQE0rv12sLt5g2GODL/XqSDU5P6+or05ULVmr8n7Z4yEMxbqd4h4QNQrq43YG3c3RuuaLU/MQieNeFfUoald7QzlT2UG/CMZy3Nu0SkBejSDqJLw==
    W2bRFzaJLhQbYcNbkXUP0WAZL6GYMfxoyJG52OLp9p+eDwIiodsVo7kJ6DMuU3mFwuZWyUSETgcZ/d7/m+lH+lX2LJG6v/XD4nP0eqDtZQPlveSQxobk5rB7Fu6+vqpkHaSDVQ0tCwE60GoY7RK2hBT3FL82kNHkqReq2SMzmT3SLmtf/V7Op3zof97vCJEKG9qHLCG29sFZfTX7UJw3pfroGRZL71xAIbhFuxEGCV878f9WEezn57VlOUFpp7h69U8x7/nw6OA9gZ7ufKcVMQtwte0eN6lmKbksPtnh5TqYoYPgt/H9tO0JNZP+qPVkGDSiu69no+kupheAKMw=
    0R7JQ93EsWt6mnKwNpcR3/yaFKg13f1Vxrwl6kA341ZsX3LyVinuro4T+XHVnep5URTOWKYV7m4vcSdba1WUv+QOoAJLg0CX5TRJeR/CdxSVdaQPVKMyLIHOXFkRErJAr3W4BPQUak2JDbgrZqTveBx3gGct/GC8H2S8RryWxoCunap740XySifStpvQADaTv2z7LGXxE+pxQsPJrLNSAdOp574CbDd4vav0dHdpukli5ZibUIPiYS1kIwnrQEbRoOzVeNa2WOdDqcOpuHcXLrUmSOc=
    NrxVWEL/+LX/Ik1zrfZpXKlI0d7vgGE9ktVJ1IqrLQDhmDUGdbywvOWuwg/8LbxjEA/4rlH0ZsbxR3e0z5mqi0qU2t37FboMZZlmtAcRPwF1ZL8Nl2NLS/+E7yXpu0auF+XPawwVkToo/K8GY0PdJCvm5nzLXfcSWuJ54adSe94PXYKIeWGfTfpSTqEZWjc6DhLzN+Kj1NKF38GT5I7xvO0xnq+nmITg/ym3uTXQrA8bG5IcnAS+INzV8FoYAvWIm1RMjBf6wxEg+2qNQz9g2OyRgKGzRy5yV3LfmzEXy9MZEPccRRLDu4okVuwGMw==
    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
    d7PgVb8G7jOvuS8OyVg68TIP/7SjLybtOad8He3vvW4oyyhZpFDqZZuDBKWLk4TY2L3ClpWGHKXTU1JOdgX7Ax+qlp/qfku2IJsRSBp7CNngn84atqgiu26elmWf8ePU20RpJ+ikC1C4IgPMUf1gqL1fBz9GnEtaYNRxXBeQH7RJXT2GSgtfIuv5bE1fwAgprgIegNtETWYNx3m5/hWfG6eqEqAenFgKZX5Zo6w2P+X9iS85RzI=
    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
    3dfi4ON1sBJl0P393949igk8nQwnmzGAskBXdE6JzvpHIVoY8BMxpja+B29J1ALHYT84o563xjKy/d6JGl56rDIMFDzafwuVf/ZKk0O5h8VL2tQeJJrWI4hoVeQ3g6MEChXvCWd1UtHU4d53bK3lGsdD6wyREpx3drQv4i7nt/MQErM4gUd1v1/HCh/0LnJKieGZJC6hh5WyZBZ3W2SQi22szWud4ETOI/uIzSpgFHSrRA==
    wn/7QSDxO6x7dUb9afEzAJAhJDUHqMa95CQNr0kclRFOrumR9UOZUzuviIku3xC2hmlqByjEvQ0HOACc+0h4w1e9TcFPEx/cRPYv7yCc0bgo1lZjnXtrgJ+U1txEhtp2ZV1KfGjlXCToXrou+lCZbduJyTn3aiAmRlSWOwN5zTXFiJrnv0HH6gA6a6ZFbImkdgSRVUlvAVfSLMrCXZ+/7jpn4Ami5/oD7ZR+jGykuNZqED7Hhg3LBNCHhFvDbhLXpw/Bopg/95b8+1VAY9NB9UuWBwb7rUrVQ16B0kyirGvenymaYfZYgb6gNlfQFo4WvdmOnLUsdryzqA==
    0eEy0nBuZVpstvP73c/YlUR1fVehuopyonJgBWmlEUruGkBpNn13Vujc1OelCskHADBrC0H0KSF4c8Ltstc9jVfqOrubsAg53sYfiNMmcQruYSqMoSXeHoySf2TRp+T+pmWZ6K3IqQCDCKQC5G76ehHR9Ld0oOXSjtoyLh/SYye1TvGKEDVzmqIP02i23Kg5cIgvs7uac6w5O+AMoTq5MqJw4ivow+gNcD5FMrFPSQY1VskQGRqaHZX+6t2N8waqzGf+r4TmyJffsKA943fmdDCG5s8VAQ==
    /LyxZ6x1qFn0tA0FREuUcGJIR3EF4wgfUO7x9JM6BMFJormYCnzzFn5CCtfM7PSDSGRVbuQGodwLAIUSuTIYapj6Yr7jH5jxTy0R/JnNmBuqTWeGSXG9nNiARGdJg2KUrO0RjAgn+Rv+n1wVx44F4OYb3AqHOLaTe1IrIMcjRDDolEcYiHnwhFWBzsAYqegGP0Oo0OCECMlpIhcltOWUVqZ8OJ9iDcLXl41duMTl3NhC0MNv8z1bpF5mDGc=
    H7ihgXZyVAMJyhmzGsMc/EDTDLBgei9t97OAFv6FYfWVg7d51HMl5jPevrPNdcfrIVNwxWyGnPL+VOMBWQ0BArvUdcaNtwaBraIuaYGUsOfqtsweEcxIJc0nmxQmDp3p4X2lEue2ujtBrciwn7tEOUga8iQxlKpNy/y5r3sHW9zusCscMC2EdlKHUNK2/fqI1wf29hcnjwAMT7Svy0IjKIHI0wRWeBwV6u7t8IH3EDLnfJDOtbrqQYNjwNZ9K4YFtJAIIw==
    AMHGg3lRF4VLnq4k03MWzUt9Xo2/M2FASnmyrP4TYaOQ8w5XiWa6Fh7FU+L19Nft6H40uqyi/TJDwtcmWtqQDKAEsx+zBbEl0RiAPOJmZVsy4TfNTOOZdvBYwLBqqNERelgWNxZqNf9h/wP2Vwe7U8o1xJCxMkDjq7e3bBhHv4GXFFx9N6Cxw7nL3KV6JWiwkqlx7zW+bWNgD+Mr1X47ESzv+dieHE+/fGqN5NAhYM0tvg==
    RCyANT4VwCSbi9euq8OTXluye9CVsnv9rd7TGFNZCqSPmNNpUeDGlUDNcZ4DCQOdXqc2Cm+8468kWd5DPfUXMtIFsbBjVkgLZdYMk4FJ9QqIiVMeecQt/vSI1zjA8bddqIMWCIhvGL2WD5U3WSjYH6F/R+ncknqaMleexUafvakdy0ToVDdCM8/2wdk2OvwWQdJjWoxeCbakCzYomMOeC1WPflg5G1mSShltzZZiPewzayG1axbOl3YxA1SUrn4PglSAomPNRoGT4RYZ3RMcJOVJY/FnpYhEH21UrEC4J7Oh/M47Yy3GPOZGRC2hpFbxLYpVgEc2qxAG90g9vRAAu8pOt++FOM4hmSlYkgFQKPEVz+V/1SctX/pBygDgP1iUCKxfMApcE/YVrYxA4+DE8A3rk8x6TuPwkRy4foGmLv1wtWUBWA2iJz4zLbyuNPCs+EJtefKjeevcjhkTgbV+mUgHjbMmUJg6hNCzADLrzG0bxBYvLQLMMCOUdkqrij5ZoH4n6UMVN/AymhkU3hAotTtz3NfcL5qo3gBY7yVxFdfAf6qYXuqRw3CuL+i3h78qf+9WiLu/ybsWWEliM7bsPCVfmyjJzCtyJXUFW5KPvjUWEjenDN/GmP1hwTf14DbsaOdUlCRSrzHOFoIjgBQaTRPBUgHQiFkiO6gAdjCcx24UFEru8WEwGK20iDTyu3EAsv9QFCZz6mCJpOeU+6OllVxvN6uszg41kl+rwtAmmbrsgwVmZMyEKoI1ljZa3tLcw2Zvpj6DuxmQgl7OC4AognjjQ9UUAlCN4SEmIbb3zucR8hW8Ha9ZJdsEy4jkU0QYdtQjrVq4TJNtBOqrT7HcaFXPdET+3w==
    5XFwkPHYU+rWLkQHoI0qvIJRTQ5+kXGPabKsx4mcOy3XCSVTuZzKcMoxwnZGFhb9Xni/hRPLpDqx9Io1qIx+7h6CsLXhDxoiJFN3qgFAcv6Hld8s0d7QRehcWrj4xLs1izDg2ZvEkOi2+MjJoZQtcV2zshMykJj93S9hjXnfO3aynWpBGwr9nMzC7sD57XgGcUndIruSRbPP+tMwnHmSfgXCZ5p4l01tFHGHK3JX
    IZeQUOnB/BOtgihpich7y828/Dyj11kkASESPld5DBzaHOOzvRKtr3QWL5F/gIWpgRvgnkqcBZ5fqYHm7uob9njORiJ4UcWFMXYit8L/q9kGV68EV45WqxoEiAu2noBUDQ57Fm0NNBQ6DVVpTE4zt4AexYjQckutlJ3tNPzMjIMZJqMyxsWfQd84alyFdfB4dI0YKhxOfiT3tX2oSwe0fMbDmBf+JQxevjOX4x60fQ1ERGVSDNQ=
    0jNv9NuEqXIbWG8a4ciyx5MGT22sq6IEhXMG3IPbc9uY5MEUlQrvQHUqhU2+19+1HMwUfSUEZf/QlnZDs6KzOiQPdfHYZdVywdsBbZh3Of90TwuhPPY/7b8QyGkKmoj9LiZ7nHMfGKuOMpxG2g9QfE2kxkfIaEni/yKB7Xy0wfGCyvJmuXPjUsJdOXgU9p6w5+Kh92YKKpw1VV9fijfxQCTkGvtbZ6Cn4a0xxE0JHoRgLkqnB0gSSVcNtObouA==
    8XJeyt2mKdpZ0iwP62BGk1ql2CsYwEG9xJsdoVwUV/SwZzAUYgUBTsqyiVCvuDk2vjLl1En763CBxwOyWVArmhtp2CVQWpqRJAk6sCYWzJq9FoJWpdUzigzd8iChH6nGH0JL/mzCXKMuqJSWfIu/Q1m7CpCukYafK2ArvJ1sbhkECXeiQudxaMv/P86T9UQYPIuibgOLIBrWdteSgxTApDGJEOdSRDjT4nEWUTwcTi885RJZyzM9gLzimUSIxOWeqN4H4dlczd8M7OIztFhDtAMdhOs=
    rQ5gC64iIwTvU3Vv5AT3PmaR7o4OGlf8EvTKCwnv4U2Z+NcUvyTHoJA0yCJRUfn9VSn0KRnqNByk3H1DITlaOUNRqqqHbOCvjqolN0+/btcIsk0vWa0xUZ8hSInxbtpCYijjIWxpj7yKuQfkGiL7jOUbhrrddriVijKqE7DAOKBFIVTu3pKUykqVL8d7X1BoopcruKSlOzreLjzkHS0poEfXRmw8oSptyyHaCJFAPs0m6EoefFK+DT5w

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Brno! Just to clarify, have you also performed an advanced reinstall? 

     

    If not, can you please follow these steps, and let me know if it makes any difference?

  • Brno's avatar
    Brno
    Explorer | Level 3
    3 years ago

    Yes, I did. I clean up both registry and deleted all directories on system disk that belong to Dropbox... on Program Files, Users, ...

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for clarifying that, Brno. Can we log a ticket for you then, and send it over to this email address?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!