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pwlt's avatar
pwlt
Helpful | Level 5
4 years ago
Solved

Difficulty Installing Dropbox on M1 Macbook Pro - "Download Failed"

I find myself unable to install dropbox on this Macbook.   I am able to get the "dropbox installer" on the computer. When I start the process, the progress bar begins loading. I've tried dozens of ...
  • Walter's avatar
    Walter
    4 years ago
    Hey pwlt, sorry to jump in here, but could you try installing the app from this page and let us know how it goes?

    Also, have you rebooted your computer at all lately? 

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