Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Dropbox Capture screen recording skips and buffers upon playback
When I do a screen recording using Dropbox Capture (v94.0.3), the resulting video skips and buffers upon playback. It's unwatchable. I have tried waiting for the full video to load before playing it - that does not help. I've uninstalled and reinstalled Dropbox Capture - that doesn't help. Cleared my cache too, that didn't fix it. I'm using Windows 11 on a PC, and other screen recording software does not do this (Loom, the native Microsoft screen record software, etc). The capture feature works just fine for still images so there is only a problem with screen recording. I've been using Dropbox Capture for a few months since it was in beta--this was not a problem about a month ago. Anyone have a solution?
47 Replies
Replies have been turned off for this discussion
HI Karan, I have been using the screen + cam for most of the captures, and having the audio dropouts. so that work around is not a workaround for us. Wishing you luck in resolving.
Is there any solution to this? My videos keep skipping after recording.
Hi Karan, just a note to say this workaround doesn't work, at least for me, tried using dropbox capture again the other day, but still dropping out, so back to Vimeo. I want capture to work, it would be handy.
January 2024 and I'm still having this issue.
Did you manage to fix it?
- Nancy
Dropbox Community Moderator
Hi everyone! Hope you’re all doing well, and Happy New Year.
Can you please try the following steps, and let me know if any of them seem to help?
1. Uninstall and reinstall Dropbox Capture
3. Create screen + camera recordings - does the issue persist when your camera is both On and Off?
Seems like Disable audio enhancements fixed it.
I was wrong. Back to Loom I guess.
Hi Karan, i was hopeful and tried this, but still doesn't work, lots of dropouts, so still totally unusable. Thanks for trying. So back to vimeo again.
Hi Nancy, tried this, was hopeful, but still terrible drop outs. Thanks for trying. Back to vimeo for now. Hope you can fix it.
