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Dropbox desktop app causes an "Event 3033" at every startup on my Windows computer
I see Microsoft Windows Event 3033 created at every startup of Dropbox version 224.4.4811.
Code Integrity determined that a process
(\Device\HarddiskVolume4\Program Files (x86)\Dropbox\Client\Dropbox.exe)
attempted to load
\Device\HarddiskVolume4\Program Files (x86)\Dropbox\Client\224.4.4811\vulkan-1.dll
that did not meet the Microsoft signing level requirements.
Please explain what the vukan-1.dll is, and ask your developers why it is not meeting the Microsoft Signing level requirements.
Hope you don’t mind, if I jump in here, td47. I checked this with our team in the meantime, and they also confirmed that this is a third-party issue, and not one directly related to Dropbox.
What you can try instead is to download the Dropbox app via the Microsoft Store, as it shouldn’t contain vulkan-1.dll.
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Hannah thanks for passing the comments on.
I just wanted to confirm that uninstalling the standard desktop Dropbox program, and installing the Microsoft Store version DID fix this issue, both on my Windows 10 laptop, and my Windows 11 Desktop PC.
So thanks for pointing that out, it IS a viable solution.
- Theresa
Community Manager
Hey there td47 welcome back to the Dropbox Community, it's great to have you here 😊. Huge thanks for getting back in touch and letting us know your issue's all sorted and with such detail too – it’s folks like you who keep this place buzzing and this thread will for sure help other too 😼.
I'm Theresa 👩💻, one of the Community Managers. You’ll often find me jumping into conversations or starting new threads here.
Quick question... do you have a favourite Dropbox feature? I’d love to hear what you enjoy most.
Looking forward to hearing from you,
T😺
(Dropbox Community Manager) Theresa I tend to use Dropbox as a basic cloud storage service, along with OneDrive, and Google Photos, to spread the storage load. Important docs and photos get backed up locally on external/large disks, as I don't like to rely ONLY on Cloud Storage, as it is "someone else's computer"!. I DO like the shareability features in Dropbox, though, as some friends share pictures with us.
