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Forum Discussion
Dropbox for MacOS is now ready
I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, but the notification never goes away, and doesn't have any method to manually remove it. I've tried restarting the Dropbox app, and restarting the whole computer. Neither make the notification go away.
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don't update, as after this update dropbox will behave in a funny way, and dropbox staff will blame on apple OS
Basically there is compatibility issue between dropbox software and apples new macOS Ventura, and dropbox does not have any clue how to fix it.
- Megan
Dropbox Community Moderator
Hi grantbarrett, happy Monday!
It might sound trivial, but have you tried restarting your device, then starting all over once the device is up and running?
have done everything.
Don't give excuses.
I think this issue is beyond your area of expertise.
Yes, I have definitely restarted the device as part of the troubleshooting process, and for other reasons, to no avail. I have now followed the "Get started" steps at least a half-dozen times, including after restarts. I also restarted after uninstalling the software and before reinstalling from scratch.
- Megan
Thanks for the updates guys!
Would you mind, if I send you an email, in order for us to have a closer look into this?
sure
Of course! Please use the email address attached to this account.
- Megan
Awesome, thank you both!
I managed to send you an email, and we'll look into this together. Cheers!
- Walter
Hi all, thank you for your reports.
If you're still having issues with this, would it be OK if we reach out via email to have a further look internally at this point?
Sure Walter, I just don't want to post my email address here, so how can we connect?
