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Forum Discussion

Ted G.'s avatar
Ted G.
Collaborator | Level 8
4 years ago
Solved

Dropbox Installer will not start on new M2 Macbook Air

Fix This!!   **bleep** it with this freaking product.  
desktop
Install
Mac
  • Jay's avatar
    Jay
    3 years ago

    Hi jk26, the link for the latest stable build on a Silicon Mac device can be found here.

jk26's avatar
jk26
Explorer | Level 4
3 years ago

Can please anybody explain how to make dropbox for on a m2 macbook air.

Please, just post a link to the right download link.

 

Downloaded several versions of dropbox installer. After installing and signing it, the blue square are moving... and moving... but nothing happens. So annoying! 😞

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi jk26, the link for the latest stable build on a Silicon Mac device can be found here.

  • jk26's avatar
    jk26
    Explorer | Level 4
    3 years ago

    Hi, 

    thanks for the link. Unfortunately, my dropbox still does not finish setting up. 

    I can download and install it, but after signing in, a window opens which says 'set up dropbox' with two blue squares moving. This process never stops… nothing happens even hour laters. 

     

    What can I do??? It's really annoying. I have a new macbook air M2. 

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi jk26, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

       

      Also, can you try to install the Dropbox application using our offline installer, to see if you get a different behavior?

       

      This will help me to assist further!

      • jk26's avatar
        jk26
        Explorer | Level 4
        3 years ago

        ok, this worked. 

        I think, the problem was I just had to sign out from other devices. sry, didn't got this before. thanks. 

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