Forum Discussion

FunwickC's avatar
FunwickC
Explorer | Level 3
3 years ago
Solved

Dropbox will not start on my M2 MacBook Air

The reason is that Dropbox asks for permission to access my old MacBook Pro root (user) folder, with a name like qzmbp, whereas the root (user) folder on my M2 Air is qzmpa.   Strangely it has no p...
desktop
Error Messages
Install
Mac
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Thanks for the log, could you try the steps in this thread to resolve the issue on your device?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi sharsprague, the information above only works if the user changed the name of their home folder. Have you done the same on your machine?

  • sharsprague's avatar
    sharsprague
    Explorer | Level 3
    3 years ago

    No. I have not changed the name of the home folder.  Can you please provide instructions for doing so? Thanks!

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